> For the complete documentation index, see [llms.txt](https://salesa.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://salesa.gitbook.io/docs/support/term-of-service.md). # Term of Service Effective Date: October 2025 Welcome to Salesa.\ By using Salesa (“the Service”), you agree to these Terms of Service (“Terms”).\ Please read them carefully before using the platform. ### **1. Use of the Service** You must be at least 18 years old and have authority to bind your organization to these Terms.\ You agree to use the Service only for lawful business purposes and in compliance with all applicable laws. You are responsible for maintaining the security of your account and any connected integrations such as Gmail or Google Sheets. ### **2. Accounts and Access** Each user must create an individual account and may be assigned a role within an organization (Admin or Salesperson).\ Admins can manage users, integrations, and billing.\ You are responsible for all activities that occur under your account. If you suspect unauthorized access, notify Salesa immediately. ### **3. Data and Privacy** Salesa processes only the data necessary to deliver its services, including metadata from connected Gmail and Google Sheets accounts.\ We do not store or sell email contents.\ Our handling of data follows our Privacy Policy You retain full ownership of all data stored in your connected Google accounts. ### **4. Subscription and Payment** Some features require a paid plan.\ Subscription fees are billed monthly or annually and are non-refundable once charged.\ You may cancel your subscription anytime; your access will continue until the end of the billing period. ### **5. Service Availability** We strive to maintain reliable uptime, but Salesa may occasionally experience maintenance or downtime.\ We are not liable for data loss or service interruptions beyond our reasonable control. We may update or change features over time to improve the Service. ### **6. Termination** You may stop using Salesa at any time.\ We may suspend or terminate your account if you violate these Terms or engage in harmful behavior that affects other users or system integrity. Upon termination, your access will be revoked, but you can export your data from Google Sheets at any time. ### **7. Limitation of Liability** Salesa is provided on an “as-is” basis.\ We do not guarantee that the Service will be error-free or uninterrupted.\ Our total liability for any claim related to the Service will not exceed the amount you paid in the previous 12 months. ### **8. Changes to the Terms** We may update these Terms occasionally.\ If changes are significant, we will notify you by email or through the platform.\ Continued use of the Service after such notice means you accept the new Terms. ### **9. Contact** If you have any questions about these Terms, contact us at:\ **** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://salesa.gitbook.io/docs/support/term-of-service.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.